Any standard Fire Extinguisher or Parts may be returned by the original purchaser within 7 days from the date of purchase for a full price refund if the item is returned in its original unaltered condition.
The customer should call to obtain a return authorization and return freight should be prepaid if transport is required.
A copy of the invoice and a letter of explanation including name, address and contact information should be enclosed with the return.
After returned item is received and inspected at Oryx Risk Management, a credit or refund will be issued.
Items returned after 7 days will not be accepted.
Any products which have been modified or damaged by the customer will not be accepted for return and there are no returns on any special order items.