Returns Policy

  • Any standard Fire Extinguisher or Parts may be returned by the original purchaser within 7 days from the date of purchase for a full price refund if the item is returned in its original unaltered condition.
  • The customer should call to obtain a return authorization and return freight should be prepaid if transport is required.
  • A copy of the invoice and a letter of explanation including name, address and contact information should be enclosed with the return.
  • After returned item is received and inspected at Oryx Risk Management, a credit or refund will be issued.
  • Items returned after 7 days will not be accepted.
  • Any products which have been modified or damaged by the customer will not be accepted for return and there are no returns on any special order items.